Media Contacts

If you are a media member with questions, please contact:

Lauren Cusick at 918-551-2002

Email Lauren


For all other questions,
please call 800-654-7385.


For health care providers, email inquiries or call the Provider Contract Support Unit at 800-722-3730, Option 2.

BCBSOK Lifts Restrictions on Early Fills for Members with Prime Therapeutics

Mar. 19, 2020

As always, our top priority is the health, safety and well-being of our members, staff and the communities we serve. Due to the quickly evolving COVID-19 health issue, we want to help you get the care and coverage you need.

The Centers for Disease Control and Prevention (CDC) suggests people have on hand an extra supply of their medications. We have lifted restrictions on getting early fills of specialty and non-specialty prescription drugs. That fill will be for the same quantity as the last prescription you filled. You can contact your pharmacy to ask for an early fill and any delivery options. They have approval to provide an early fill on most medications.

You can also use your 90-day supply benefits for covered non-specialty medications at select retail pharmacies or home delivery (mail order) . Log into Prime Therapeutics' website Learn more about third-party links or call the number on your BCBSOK member ID card.

Please note: This early fill information applies if you have BCBSOK pharmacy benefits administered by Prime Therapeutics. Also, all safety measures, prior authorization reviews, as well as prescribing and dispensing laws, still apply.